Frequently Asked Questions

Please read below and you may find the answer your looking for!

  • Qualified, Insured and Quality Workmanship - Not only are we fully qualified and insured, Tommy Clark’s Tree Surgery & Garden Maintenance Ltd carries out work to the highest standards. We care for the surrounding environment, are used to working in technical situations and we love our job!

  • Insurance – We are fully insured including £5 million public liability and £10 million employers liability.

  • Health & Safety – We adhere to and are up to date with industry health and safety legislation. We carry out a risk assessment at all sites before the start of any work.

How much does it cost to hire a tree surgeon?

This is a question we get asked a lot. Unfortunately, every tree is different and we have to visit to provide a quotation in order to assess the amount of waste to be removed, the type of work being carried out, site access, time-scale, etc. Also, we have to consider options such as stump removal and/or poisoning if needed.

We are happy to visit you and provide a free no-obligation written quotation. Give us a try, it may not be as expensive as you think! We are unable to provide a quotation from a photograph.

Do we need to worry about nesting birds?

Nesting birds are protected by law under the Wildlife and Countryside Act 1981. When quoting tree surgery for your trees and hedges we are able to advise you on this. At certain times of year we may avoid tree pruning and hedge trimming if we suspect birds are nesting. We will advise on the best time of year for tree works to be undertaken.

What is the best time of year to prune trees?

Most trees can be pruned at any time of year. However, certain species are more sensitive to pruning than others at different times of the year. We will advise you on the best times to carry out arboricultural work on your trees.

What if the weather is bad?

We do our best to work in all weather conditions. We carry out our services all year round. There may be some delay due to severe weather such as storms, snow and high winds - we will keep you up to date if there are any problems that will affect you in any way. Depending on the rainfall, we may still be able to carry out our regular garden maintenance services - if this is not the case we will contact you with plenty of notice to re-arrange.

Do I need permission to carry out work on my trees?

Some trees are protected by law such as a tree preservation order (TPO) on a specific tree or group of trees, or you may live in a Conservation area. When providing a quote for tree or garden work we will check with your local authority to check if your trees are protected.

Can you apply to the council for me?

Tommy Clark’s Tree Surgery & Garden Maintenance Ltd can apply to the council for you. In most cases applications can take up to 6 weeks to receive a decision, due to the process of a site inspection and recommended works. We keep in contact with local councils and the client throughout this process.

What if my tree is protected but is in a dangerous condition?

If a tree is dead, dying, dangerous or in decline we do still have to obtain permission from your local authority before carrying out any work. Although this is a very speedy process and is usually finalised within 5 working days.

What if there is a power line, telephone wire or underground cables?

We are able to work around phone lines using rigging and lowering systems to protect the line from damage. Tommy Clark's Tree Surgery & Garden Maintenance Ltd are also able to deal with power network companies on your behalf to either shroud or temporarily shut down the power whilst we work on surrounding trees, with minimal disruption to you and your neighbours in mind.